Reservations Recommended, Chapter 2 continues: There is no concierge on duty when Matthew reaches his building. He sets the bags down, gets his key out, opens the door. A sign on the desk reads “Concierge on Break.” This sign appears several times a day, whenever a concierge abandons the post. To Matthew, it seems an invitation to burglars. He said as much to the manager of the building, who listened with a puzzled smile, said, “I hadn’t thought of that,” and then chuckled. The sign has continued to appear, and Matthew supposes that the staff now regards him as a paranoid crackpot. ...